Amazon investigating after Elgin, Illinois senior Pat Hurley inundated with Amazon deliveries, received packages she didn't order
Amazon is investigating after Pat Hurley, a senior in Elgin, Illinois, was inundated with Amazon deliveries of packages she didn't order. An Amazon driver picked the packages up from Pat Hurley's home on Saturday, and the company told ABC7 it apologized to her.
ABC7 Chicago — Amazon finally picked up several packages delivered to a west suburban woman who says she did not order them. Pat Hurley said more than 100 mysterious Amazon packages have been delivered to her front door in Elgin. Hurley, 79, said she does not even have an Amazon account, adding that she has a disability, and the packages were too heavy for her to lift.
Hurley said the boxes, which show her address but someone else's name, had been showing up since last summer, and it became a nuisance. She said she reported the issue to Amazon, but the deliveries kept coming, with sometimes 20 packages a day. They were crowding her front door, and it was making her feel uneasy.
"If somebody's going to show up... I'm disabled... Alone in the house.
And all this is happening. I'm getting a little nervous. You know, I mean, you don't know what's going on in this world," Hurley said.
An Amazon driver came by to get all of those packages from her home on Saturday afternoon. Hurley's son sent ABC7 photos of the pickup. He and his mom are glad this is finally over.
Amazon told ABC7 that they apologized to Hurley for and they are investigating and working toward a long-term resolution to prevent this from happening again.